Privacy Policy

Last updated: 1 November 2026

Nova FX Lab (“we”, “us”) is a brand of Aarkayaa Exports Private Limited. This policy explains what personal information we collect through novafx-lab.com, how we use it and the choices you have.

1. Information we collect
• Details you give us: name, email, phone/WhatsApp number, company, website, country and any message you send through our forms.
• Usage data: pages visited, device and browser type, approximate location and referral source, collected through cookies and analytics tools.

2. How we use it
• To reply to enquiries, prepare audits and proposals, and deliver our services.
• To send updates you have asked for. You can opt out at any time.
• To understand how the website is used and improve it.
• To meet legal, tax and accounting obligations.

3. Sharing
We do not sell your personal information. We share it only with service providers who help us operate (for example hosting, CRM, email and analytics tools such as Zoho and Google), under appropriate confidentiality terms, or where the law requires it.

4. International transfers
We are based in India and work with clients in several countries. Your information may be processed in India or in other countries where our service providers operate, with reasonable safeguards in place.

5. How long we keep it
We keep enquiry data for as long as needed to respond and follow up, and client data for the duration of our engagement plus any period required by law.

6. Your rights
Depending on where you live, you may have the right to access, correct, delete or restrict use of your personal information, to object to marketing, and to withdraw consent. To make a request, email us at the address below. We will respond within a reasonable time.

7. Security
We use reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure.

8. Cookies
See our Cookie Policy for details.

9. Children
Our services are for businesses. We do not knowingly collect information from anyone under 18.

10. Changes
We may update this policy. The date at the top shows the latest version.

11. Contact
Aarkayaa Exports Private Limited (Nova FX Lab)
T4-1010, Assotech Business Cresterra, Sector 135, Noida, Gautam Buddh Nagar, Uttar Pradesh 201304, India
Email: anuragshukla11@gmail.com